Privacy Policy
Your Privacy Matters
At Mazda Parts Connect, we value the trust you place in us when you visit our website, place an order, or contact our team. Protecting your personal information is important to us, and we are committed to handling your information responsibly, securely, and transparently.
As part of the Alden Mazda family, we strive to provide the same level of professionalism and customer care online that you would expect when visiting our
dealership in person.
Information We Collect
You can browse much of our website without providing personal information. However, when you interact with our website, place an order, submit a contact request, or communicate with our team, we may collect information such as:
- ✅Name
- ✅Email address
- ✅Phone number
- ✅Billing and shipping address
- ✅Vehicle information (including VIN, when provided)
- ✅Order history and transaction information
- ✅Communications submitted through our website, email, or customer support channels
We may also automatically collect certain non-personal information, including:
- ✅Website traffic data
- ✅Device and browser information
- ✅IP address
- ✅Pages viewed and general website usage statistics
This information helps us improve our website, enhance customer service, and providea better overall shopping experience.
How We Use Your Information
The information we collect may be used to:
- ✅Process and fulfill orders
- ✅Verify vehicle fitment and part compatibility
- ✅Respond to customer service inquiries
- ✅Provide order updates and shipping notifications
- ✅Improve website functionality and user experience
- ✅Analyze website performance and trends
- ✅Prevent fraud and maintain website security
- ✅Comply with applicable legal obligations
Our goal is always to use your information to better serve you and improve yourexperience with Mazda Parts Connect.
We Do Not Sell Your Personal Information
Mazda Parts Connect does not sell, rent, or trade customer personal information to third parties for marketing purposes.
We may share information with trusted service providers when necessary to operate our business, including:
- ✅Payment processing providers
- ✅Shipping and logistics partners
- ✅Website hosting and technology providers
- ✅Fraud prevention and security services
These service providers are authorized to use your information only as necessary to perform services on our behalf.
Marketing Communications
If you subscribe to receive promotional emails or updates from Mazda Parts Connect, you may opt out at any time by:
- ✅Using the unsubscribe link included in our emails, or
- ✅Contacting us directly
We respect your inbox and strive to provide only relevant information regarding our products, services, and promotions.
Cookies & Analytics
Like many websites, Mazda Parts Connect uses cookies and similar technologies to improve website functionality and better understand how visitors use our site. Cookies may help us:
- ✅Remember user preferences
- ✅Improve website performance
- ✅Analyze visitor behavior
- ✅Enhance the shopping experience
Most web browsers allow you to manage or disable cookies through browser settings. Disabling cookies may affect certain website features and functionality.
Third-Party Websites
Our website may contain links to third-party websites or services that are not owned or controlled by Mazda Parts Connect.
Because we do not control these external websites, we encourage you to review theirprivacy policies before providing personal information. We are not responsible for the privacy practices, policies, or content of third-party websites.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to help protect your personal information from unauthorized access, disclosure, alteration, misuse, or loss. While no method of electronic transmission or storage can be guaranteed to be completely secure, we are committed to maintaining appropriate security practices and protecting customer information to the best of our ability.
Your Privacy Choices
You may request to:
- ✅Review information we have collected about you
- ✅Correct inaccurate information
- ✅Update your personal information
- ✅Request deletion of personal information, subject to legal, operational, and regulatory requirements
To submit a privacy-related request, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, or legal requirements. Any updates will be posted on this page along with a revised effective date. We encourage visitors to review this policy from time to time.
Contact Us
If you have questions regarding this Privacy Policy, your personal information, or any privacy-related request, we're here to help.
Mazda Parts Connect
Affiliated with Alden Mazda
Fairhaven, Massachusetts
If you have any questions you can contact us at support[at]mazdapartsconnect.com.